All Systems Operational

Main Webpage ? Operational
Admin Portal Operational
Backend Services ? Operational
Quincy Operational
Quincy Chat Bots Operational
Care Campaigns Operational
Patient Chat Operational
Secure Messaging API Operational
Quincy API Operational
User Management API Operational
QliqCHAT/QliqCONNECT Operational
Secure Messaging Operational
QliqDirect Operational
90 days ago
100.0 % uptime
Today
QliqSTOR Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance for Quincy WebApp May 22, 2025 05:00-06:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 20, 2025 - 08:19 CDT
Scheduled - Scheduled Maintenance Notice
Impact: Temporary disruption of select services

Affected Systems & Features
Quincy Platform
• Virtual Visits / QuincyCHAT – Users may experience disconnection or inability to join virtual sessions.
• Quick Forms – Forms may not load or submit during the maintenance window.
• Care Campaigns – Campaign scheduling and message delivery may be temporarily paused.
QliqCHAT Applications
• Desktop App – Login and message functionality may be temporarily unavailable.
• Mobile App – Limited functionality and message sync delays may occur.
• Visit Path – Guided workflows may be interrupted or inaccessible.
• Fill & Sign – Users may not be able to access or complete signature workflows.
Admin Features
• Bug Fixes – Back-end improvements to stability and performance.
• Reporting – Updates to reporting infrastructure; access may be intermittent during the window.
• QliqSTOR – Temporary delay in document syncing and access.

What to Expect
• All affected services will resume automatically after the maintenance is complete.
• No action is required from users.
• Updates and real-time status can be tracked here.

For any urgent matters during the maintenance window, please contact support@qliqsoft.com.
Thank you for your understanding and continued support.
— The QliqSOFT Team

May 20, 2025 - 08:15 CDT
May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Completed - The scheduled maintenance has been completed.
May 9, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 05:00 CDT
Scheduled - Scheduled Maintenance: Bugfix & Security Patch Release
Start Time: Friday, May 9, 2025, 5:00 AM CDT
End Time: Friday, May 9, 2025, 6:00 AM CDT
Impact: Minimal service disruption expected

We will be performing a scheduled maintenance to deploy a patch release that addresses the following:

Bot Conversation Stability: Resolves an issue where bots could stall in conversations initiated by visitors.

PDF Service Security Enhancements: Implements backend updates to improve the security and integrity of PDF generation and handling.

During the maintenance window, you may experience brief delays or interruptions in bot conversations as the update is applied. All other services, including QliqCHAT and QliqSTOR, will remain unaffected.

Thank you for your patience and continued support. If you have any questions, please contact QliqSOFT Support.

May 8, 13:09 CDT
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.