Planned Maintenance for Quincy WebApp

Scheduled for May 22, 05:00 - 06:00 CDT

Update

We will be undergoing scheduled maintenance during this time.
Posted May 20, 2025 - 08:19 CDT

Scheduled

Scheduled Maintenance Notice
Impact: Temporary disruption of select services

Affected Systems & Features
Quincy Platform
• Virtual Visits / QuincyCHAT – Users may experience disconnection or inability to join virtual sessions.
• Quick Forms – Forms may not load or submit during the maintenance window.
• Care Campaigns – Campaign scheduling and message delivery may be temporarily paused.
QliqCHAT Applications
• Desktop App – Login and message functionality may be temporarily unavailable.
• Mobile App – Limited functionality and message sync delays may occur.
• Visit Path – Guided workflows may be interrupted or inaccessible.
• Fill & Sign – Users may not be able to access or complete signature workflows.
Admin Features
• Bug Fixes – Back-end improvements to stability and performance.
• Reporting – Updates to reporting infrastructure; access may be intermittent during the window.
• QliqSTOR – Temporary delay in document syncing and access.

What to Expect
• All affected services will resume automatically after the maintenance is complete.
• No action is required from users.
• Updates and real-time status can be tracked here.

For any urgent matters during the maintenance window, please contact support@qliqsoft.com.
Thank you for your understanding and continued support.
— The QliqSOFT Team
Posted May 20, 2025 - 08:15 CDT
This scheduled maintenance affects: Main Webpage, Admin Portal, QliqSTOR, Quincy (Quincy Chat Bots, Care Campaigns, Patient Chat, Secure Messaging API, Quincy API, User Management API), and QliqCHAT/QliqCONNECT (Secure Messaging).